Quality Manual

‌The Quality Manual or QM has been designed to take the reader through the key procedures that make up the University's arrangements for the management of taught provision.

Each chapter addresses a core activity with descriptive procedures and, as appropriate, the forms/templates that are required to complete those procedures.

The Quality Manual is updated over the summer period for the start of each new academic session. The updating of forms/templates may occur during the academic year, as the need arises. Where that happens, the Quality Enhancement Unit will advise key users.

All forms/templates associated with these procedures can be accessed through the relevant section of the Quality Manual, but can also be viewed independently via the Templates, forms and guidance page.

Download the latest version of the Quality Manual 2017/18 .

University courses are designed in accordance with the relevant framework listed below. Our processes include:

  • portfolio management
  • working with others – quality management of collaborative provision‌‌
  • monitoring and evaluation‌
  • modifications to courses and modules
  • periodic review and revalidation of courses and/or subject clusters
  • institutional review (collaborative provision)
  • short/professional course approvals
  • accreditation procedures regarding Professional, Statutory and Regulatory Bodies (PSRBs)‌
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Quality processes

Chapter 2 (Portfolio Management) of the Quality Manual covers the role of the Academic Portfolio Committee and the main aspects of changes to the University’s course offering from introducing a new course to deleting one from the portfolio. The key elements to focus on here are Gateway Process and ensuring adherence to the Competition and Markets Authority guidance.
The templates and forms specific to portfolio management are:
The following forms and templates are for the course validation element 
Outlined in Chapter 6 (Periodic Review and Revalidation: Course and/or Subject Cluster) of the University’s Quality Manual, courses should be reviewed periodically. The process is intended to meet the expectations outlined in the QAA UK Quality Code and in so doing, provide the University with a mechanism for assuring the continued quality and viability of its provision. This also provides an opportunity for the school and Course Team to critically reflect on the performance of a course or discipline, to make the case for its continuation, to assess its academic health and currency, and, if necessary to propose changes. 
Where changes are proposed, Course Teams/Schools must ensure that all affected students have been consulted and are aware of the options available to them.
The following forms and templates are some of the main ones for the course periodic review: 
Please see also our frequently asked questions document.