Frequently asked questions (FAQs)

What is Clearing?

Clearing is a service helping UK / EU nationals to find a place on a full-time higher education course starting in September.

When is Clearing?

Clearing runs from early July until late September, but if you don't have your exam results yet you need to wait until after results day to contact universities. In 2019, A level results day is Thursday 15 August.

Who is Clearing for?

Clearing allows individuals from the UK and the EU to apply for a full-time place on an undergraduate degree starting in September. It doesn't matter if you've just finished studying at school or college, or if you left further education some time ago. Whatever your situation, we've got an action plan to suit you. Follow our straightforward Clearing guide.

If you are an international student, would like to study part-time, or you are looking to begin your studies in January, you should apply direct to London Met using our online application portal. You can begin your application by clicking the "Apply direct" button on the relevant course page.

How do I apply for a place at London Met through Clearing?

Please ring our Clearing hotline on 0800 032 4441 and speak to one of our helpful advisers.

I passed but didn't get the grades I needed – what should I do?

Log on to UCAS Track and check if you've been made an offer. You can follow our straightforward Clearing guide for people in your situation. Then all you need to do is call the London Met Clearing hotline on 0800 032 4441 or complete our online Clearing application form.

If you call the hotline, you will be interviewed over the phone for the course of your choice. If you are made an offer, you will then be sent an email inviting you to log on to UCAS Track on the UCAS website and to enter London Metropolitan University as your Clearing choice institution. Our UCAS institution code is L68. If you complete the online application, you will be asked to complete various fields, such as your personal details, qualifications, grades etc, and then we'll get back to you with an update on your application.

Where can I find information about courses that are available?

Details of all available courses are listed on our website.

How do I contact UCAS?

Telephone: +44 (0)371 468 0468, open Monday to Friday, 8.30am to 6pm (UK time).

Please remember to have your UCAS Personal ID/application number to hand whenever you are contacting UCAS.

What should I do if I have not applied through UCAS but would like to go to university this year?

Once Clearing begins check our website regularly for details of course vacancies that are available. You will need to contact us to confirm whether we are in a position to accept you.

If you are offered a place at London Met we will help you complete your UCAS registration. Follow our Clearing guide for people who have not applied through UCAS and contact us directly on 0800 032 4441.

I have achieved higher grades than I thought – what are my options now?


If you have applied through UCAS and exceeded the conditions set by your firm choice and wish to review your options, you can enter into UCAS Adjustment. Adjustment allows applicants to try to find a different course whilst still holding their confirmed place. Adjustment is only available from A level results day until 31 August. You will need to register for Adjustment via UCAS Track and you will have a maximum of five days to secure an alternative course. Applicants who enter Adjustment but do not find a new institution within the five-day period keep their place at their original firm choice.

For more information about Adjustment, please visit the UCAS website.

I have a place confirmed at another university but would prefer to study at London Metropolitan University. Can I do this?

Yes, but you will need to be formally released from the institution you are holding an offer with before you apply to London Met. Most universities are happy to do this, but you need to contact them directly to check. Further to being released by your first choice you may also have to request to be released by your insurance choice before accepting any alternative offers.

Follow our straightforward Clearing guide for people who are in your situation, or contact our team on 0800 032 4441 to discuss your options.

What happens if I am an international student from outside the EU?

Please note the deadline for applications for international students is much earlier than the deadline for UK and EU students. Please see our Clearing information for international students.

I have already applied to London Met but my offer is still conditional – what should I do?

Our undergraduate enquiries team will be able to help you. Please give them a call on +44 (0)20 7133 4200.

I have a place at London Metropolitan University but can I change to a different course?

This may be possible. We will need to check your qualifications for the other course you are interested in and confirm that places are available. Please call our undergraduate enquiries team on +44 (0)20 7133 4200.

What financial support might I be entitled to?

There are a range of grants, bursaries and tuition fee loans as well as student loans available. Visit our information on finance and funding for more information.

I plan to move to London, what are my accommodation options?

London is a world-class city, but we know it can be a bit daunting trying to decide where to live. Our accommodation team provides information and advice on finding accommodation in external student halls in London.

I have been made an offer by London Metropolitan University and registered with UCAS Track. What happens now?

You will be sent a welcome pack with all of your joining instructions, including details of your enrolment. If you have any issues or require any further information please do not hesitate to call our enquiries team on +44 (0)20 7133 4200.

Still have questions?

If you still have a question, contact our enquiries team.

You can also come to one of our open events or to a campus tour.