Student Satisfaction reaches record high at London Met

National Student Survey results show a new record score, with selected courses across London Met scoring 100%.

Date: 10 August 2016

London Metropolitan University has been awarded its highest ever Student Satisfaction score in the National Student Survey 2016 (NSS), prompting the Vice Chancellor to thank the university community and declare, “We’re on the up.”

Six year increase

Over 80% of students who completed the survey said they were satisfied with their London Met experience. The University has now seen a continual six year increase in the NSS, rising 12% in that time.

London Met now has a total of 11 courses that have scored 100% in the NSS over the last two years.

The Cass

In the 2016 survey, the biggest riser at London Met was The Cass, which saw an overall satisfaction score of 88%. Two courses in The Cass - Textile Design BA and Music Technology BA - scored 100% in the survey.

Andy Stone, Dean of ​T​he Cass, said, “Since The Cass was formed in 201​2​, we’ve worked hard to develop ​the innovative, studio-based teaching approach which sees students work closely with industry professionals​ on live projects​ ​alongside the expertise of academic staff. This enables students to develop not just the knowledge and ​skills they need for their futures, but the contacts and relationships too.

“I’m delighted that students have recognised our efforts with a record Student Satisfaction score, which shows how much they enjoy studying at ​London Met​.

“We are launching a number of new courses in The Cass this year, very much responding to industry​ and student​ demand, including ​P​hotojournalism BA, ​F​ashion ​Accessories & ​J​ewellery BA, Publishing BA ​and Painting BA.”

Life Sciences and Computing

Close behind The Cass was London Met’s Schools of Human Sciences and Computing and Digital Media, home to the iconic ‘Super Lab’ and Cisco Academy.

Computer Systems Engineering BEng scored 100%, something which Dr Pete Chalk, Associate Dean of the School of Computing and Digital Media, attributes to the holistic nature of the course:

“We have fantastic teaching on the course, with highly motivated and skilled staff including engineers who are up-to-date with the latest technology and computer scientists who are really strong on the software side. The course also includes Cisco accredited modules and students automatically become members of the Institute of Engineering and Technology.

“This all means that students benefit from teaching across both engineering and software, as well as gaining recognised accreditation.  

“We’ve also invested heavily in our facilities, with new computer lab equipment providing the latest tech in the field.”

Other courses to score 100% include Sports Business Management BA and Digital Media BA.

Comments from the Vice Chancellor

Professor John Raftery, Vice Chancellor, said, “I am delighted to see yet another increase in student satisfaction at London Met. It shows that the initiatives we have put in place in recent years are benefiting, and being appreciated by, students.

“Our Strategic Plan, launched last year, made it quite clear that student outcomes are at the core of our energies at London Met, and this result is testament to our success. I’d like to thank all our staff whose efforts made this possible. There is always room for improvement, but one thing is quite clear: we’re on the up at London Met.”  

The encouraging result comes a month after London Met received another record score, this time for graduate employment, with 93% of graduates in work or further study six months after graduation (DLHE 2015). London Met is the biggest two year riser in the country for graduate employment and this year saw a massive 12% increase in graduate level employment.


For more information on London Met's record scores for student satisfaction and graduate employment, please contact Luke Foddy at

Photograph of four London Met students smiling and talking