London Met shines in National Student Survey

London Met’s student satisfaction scores well above the average for the UK, with the University placing higher than almost all Russell Group institutions in this year's NSS.

Date: 15 July 2021

London Met's student satisfaction scores well above the average for the UK, according to this year's National Student Survey (NSS) results which were published today.

A number of subjects were leading in the UK for student satisfaction, and the University as a whole scored higher than almost all Russell Group institutions. Overall, 80% of London Met students were satisfied with the University, maintaining its score from last year, compared to declines across the sector which averaged scores of 75%. 

Satisfaction with teaching at London Met (84%) was also higher than the sector average (82%); as was satisfaction with assessment and feedback (78% compared to 72% nationally); and with student voice (77% compared to 69% nationally).

The NSS is a high profile annual survey of nearly half a million students across the UK. The survey gathers opinions from students about their time in higher education and helps universities to improve the student experience.

London Met's scores in the NSS recognises the hard work of the University's staff, and the high quality of the learning and teaching on offer.

Particular highlights were in the School of Computing and Digital Media, with Software Engineering coming joint first in the country with 100% student satisfaction; and Computer Science coming third in the UK, with 89% satisfaction.

In the Guildhall School of Business and Law, London Met was third in the country for both Business and Management, and Accounting; and fourth for Economics

The University was also fifth in the UK for Social Work, sixth for Psychology, and sixth for Nutrition and Dietetics.

Donna Whitehead, Deputy Vice-Chancellor of London Met said, "We're delighted to have scored so highly in this year's NSS. It's a real testament to the hard work of our staff to see that so many courses have achieved over 90% satisfaction among our students, especially after such a tumultuous time. These scores have been hard-won through the dedication and commitment of all of our staff. Their work is making a real difference to the lives of all of our students.

"Our students have shown tremendous dedication and resilience this past year, and I'm so proud of their hard work and the care they have shown each other. In the most difficult circumstances, the very best of London Met has shone through.

"A special thanks also goes to our Students' Union for their brilliant work representing our students, which has resulted in one of the best scores in the country in the Student Voice category."

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