London Met team launch survey to explore access to NHS services this winter

A new survey aims to understand the experiences of North Londoners in accessing NHS services and the health-related decisions they are making.

Date: 16 December 2021

Academics from London Met, in partnership with NHS North Central London Clinical Commissioning Group, have launched a survey exploring people's experiences accessing local NHS services and how informed residents feel about how to look after themselves and their families' health this winter. 

The evaluation study, titled Looking after your health and accessing NHS services: A survey of North London residents asks residents of Barnet, Camden, Haringey or Islington to take part in an anonymous, ten-minute online survey.

Access to services within the NHS has been affected by the Covid-19 pandemic and winter is usually a time for an increase demand of services. Accessing services at the right place and at the right time becomes important for providing high quality health and care to support local people.

The study, led by Prof. Yolanda Eraso and Dr Stephen Hills, aims to understand the experiences of North Londoners in accessing local NHS services when they or a family member feel unwell, as well as the other health-related decisions they have made to stay healthy this winter.

The results will help the North Central London CCG to better support residents to access the right services at the right time.

The survey is open until 5pm, 15 January 2022.