London Met shines once again in the National Student Survey

Results of national student survey show final-year students especially satisfied with assessment and feedback, student voice, and organisation and management.

Date: 11 August 2023

Final-year students at London Met were among the most positive in the country about almost every aspect of their university experience, the results of this year’s National Student Survey (NSS) have revealed. 

The annual NSS is a UK-wide survey of all final-year undergraduate students run by the Office for Students. It gives students across the country an opportunity to tell the world about their experiences while studying, and provides institutions with valuable data they can use to improve teaching and services. 

London Met did well across the board, outperforming an average score for all universities in the country for almost every question on the survey. Especially strong scores were achieved for Assessment and Feedback, Student Voice, and Organisation and Management. 

Commenting on the results, London Met’s Vice-Chancellor, Professor Lynn Dobbs, said: “We’re ahead of our targets in our mission to transform this fantastic university. Every time we achieve a success like this, it reinforces the speed at which we’re reaching key milestones on our journey. 

“Everything we do is designed to give our students the best possible experience and outcome. It’s fantastic to see us outperforming other universities in many areas. Everyone is working so hard and I’m really proud to see recognition of that with results like this.” 

Although there’s no longer an average for the sector, the University once again achieved a score above 80% for overall satisfaction, and saw an improved participation rate of 86%, up 3% from 2022. In 2022, London Met achieved an overall satisfaction score of 82%, placing it among the leading institutions in the country. 

Innovative approaches 

Over the last 5 years, London Met has been transforming its approach to teaching and learning. At the heart of all the change is the Education for Social Justice Framework which ensures that curricula and practice always align with principles of equity, with who our students are, and the challenges facing London and its communities. 

“We are proud to be one of the most diverse universities in the country and we take pride in the interventions and systems we’ve put in place to ensure our students have every chance of fulfilling their potential,” commented Professor Julie Hall, Deputy Vice-Chancellor (Academic). “We take a lot of pride from these results, but also take very seriously the work we still must do in some areas. Mental and physical health and wellbeing is a critical factor in student success and we will continue to do everything we can to ensure our students are aware of the range of support available to them.” 

Find out more and look in detail at the NSS results for all providers in the UK on the OfS website. 

The logo for the National Student Survey and three speech bubbles saying Have Your Say.