Your responsibilities

• Familiarise yourself with the course portfolio, admissions requirements, facilities and services offered to students.
• Provide excellent support and guidance to students wishing to pursue a degree at London Metropolitan University, and assist from enquiry/application until they register at the University.
• Keep a record of all students you are advising and complete/return the relevant template for enrolled students at the beginning of each academic intake.
• Keep up to date with UK visa requirements relating to UK higher education and contact our immigration team for more details on anything you are not sure of.
• Adhere to the University’s brand guidelines when producing marketing collateral and ensure that the final version has been approved by your account manager in the international recruitment team prior to publishing it on any communication channels.
• Attend all compulsory training sessions, online and offline, and aim to visit the campus at least once a year if possible.

What you can expect from us

• We will provide regular training sessions and updates to keep you informed of any news and events happening at the University.
• We like to visit our partner agents as often as possible to provide information and training about the University.
• We will provide all relevant marketing materials including prospectuses, brochures, application forms, admission policy and procedures, fee policy, refund policy and other applicable information to you on an annual basis.
• Your account manager in the international recruitment team will maintain regular communication in person, via email, on the phone and through online chat.
• We will invite you to attend our Agent Conference. 
• Our Admissions team will aim to process your students’ applications and respond with a decision within 10 working days.

Contracts and performance

• The contract will be for two years and will allow termination if the agent does not comply with the University’s desired practices and vice versa.
• Performance will be reviewed every year with particular emphasis on successful recruitment numbers, low visa- refusal, continuation and completion rates and ethical behaviour.
• Financial details such as commission payments to the agent are clearly stated and agreed upon in the contract.

Undergraduate programmes

Applications via UCAS: All EUH and UK applicants should apply via UCAS. Applications referred via UCAS should be notified by email together with a copy of the UCAS form and an agent authorisation form.

Direct applications: International students can apply directly on our website through the individual course pages. The section Permanent Home Address should be populated with the student’s address. The section Correspondence Address should be populated with the agent’s contact details. All correspondence regarding the application status will be emailed to the email address of the Correspondence Address as well as to the Home Address. If you are submitting an application on behalf of the student, please ensure your agent code is selected and the tagging will be done automatically. If the agent code is not added at the point of application or the student wishes to change their agent, the student will need to contact international.agent@londonmet.ac.uk to request the agent change and it will be considered on a case-by-case basis.

Please note that:

• some students may be invited to attend an interview or provide a portfolio/attend audition
• some students may need to provide additional documents for Confirmation of Acceptance for Studies (CAS) assessment

You are advised to check our course fees via the relevant course page. Please be advised that international fee-paying students are awarded the International Bright Futures Scholarship if they are successful with their applications.

For more information about our scholarships, please visit our Scholarships page.

London Metropolitan University does not own or manage any halls of residence, but we do work with a wide range of private providers.  Please refer to our Accommodation page for details.

Agent portal:

Please note you are advised to manage applications via our Agent Portal and applications should be submitted via relevant course pages. If your colleagues require access, please submit a request via the Agent Portal. 

Access the agent portal

Downloads:

Commission claim form

Our visual identity and brand is an important tool for us to be recognisable to our students. Please therefore be sure to familiarise yourself with our brand guidelines. If you want to find out more about the University, you can also check out our latest London Met videos.

To download photos of our campus or other files available to agents please go to our asset library. To receive files in EPS format please email us directly at International.Agent@londonmet.ac.uk. 

• Admissions
  applicationupdate@londonmet.ac.uk
  

• Immigration advice
  adviceinternational@londonmet.ac.uk
  

• Accommodation
  smaa@londonmet.ac.uk
  
  
• General enquiries
  international@londonmet.ac.uk
  
  
• Tagging, commission claims and invoicing
  international.agent@londonmet.ac.uk
  
  
• CAS
  pbsreply@londonmet.ac.uk