London Met maintains excellent standing in the National Student Survey

Date: 10 July 2024

London Met has maintained an excellent standing in this year’s National Student Survey (NSS) results, which were published today.

Results show final year students taught at London Met have given their seal of approval once again, with above average scores for the sector in areas including teaching and learning, assessments and feedback, organisation and management, and an improvement in student voice.

The NSS is an annual UK-wide survey of all final-year undergraduate students run by the Office for Students. It gives students across the country an opportunity to feedback their experiences while studying and provides institutions with valuable data they can use to improve teaching and services.

London Met has done well across the board, with scores consistent to last year in almost every category in the survey. Student Voice scored particularly high with 79.9%, 2.5 points above our benchmark.

Teaching on courses, learning opportunities, organisation and management, Student Voice and the Student Union were also shown to be of a particularly high standard, all scoring above average for post-92 universities in London.

We are delighted that compared to the Russell Group average, London Met is leading the way in student representation, student voice and assessments and feedback, with the Student Union scoring 8 points above average, Student Voice scoring 9 points above average and Assessment and Feedback scoring an incredible 11 points above.

The University’s continued progress in the NSS recognises the hard work and effort that goes on behind the scenes across teams to provide the highest standards of learning and teaching, and cutting-edge resources and facilities.

Commenting on the results, London Met’s Vice-Chancellor, Professor Lynn Dobbs, said: "These results reflect our continued efforts to prioritise the quality of the student experience.”

“I want to thank teams across the university for their dedication in supporting our students to continue their academic journeys, and to the Students’ Union, who have ensured the student voice has been heard and has influenced the University’s decision-making. Continued progress is only possible because teams work together to give our students the best possible experience.

“We must now look to the future and the next academic year. We hope to offer an on-campus experience that maximises the benefits of our facilities and approach to investing in cutting-edge technology and infrastructure, whilst also further strengthening our pastoral support for our students.”

Under Lynn’s leadership, London Met has experienced significant growth and her impact on student outcomes and satisfaction is impressive. The University has continually achieved high satisfaction scores in the National Student Survey and saw an 82% overall satisfaction rate in the 2022 National Student Survey (NSS), higher than the sector average and ahead of universities such as Cambridge and Oxford. This year’s results are another reflection of the hard work and commitment to teaching and learning, that Lynn and her staff prioritise.

Over the last 5 years, London Met has transformed its approach to teaching and learning. At the heart of this is the Education for Social Justice Framework ensuring curricula and practice always align with principles of equity, with who our students are, and the challenges facing London and its communities.

Professor Julie Hall, Deputy Vice-Chancellor and newly appointed Vice-Chancellor, said: “We take a lot of pride from these results, but also take very seriously the work we still must do. We are proud to lead by example in all areas of equality, diversity and inclusion in the country, and of our continued work to prioritise the highest standards of teaching and learning and student experience, to ensure our students have every chance of fulfilling their potential.”

Find out more and look in detail at the NSS results for all providers in the UK on the OfS website.

NSS - National Student Survey