How to apply for job applicants

Understanding the job application process

At the university we utilise two different types of application form. We use criteria-based application form for most of our jobs at the university and there are some roles such as research and teaching that utilise the CV-based application form. 

Criteria-based application

This type of application is used for most of our advertised roles at the university. It allows the hiring manager to collect information in a structured template seeking examples that allow you to demonstrate your skills, competencies and experience for the role.

Remember, if you don’t have direct experience for the role or this is your first job you can give examples from education or other roles of responsibility that you have held outside of work. By highlighting transferable skills in your answers, you will help us to see the potential that you have to perform in the role.

In all cases we remove access to the sensitive application data for the hiring manager and selection panel (age, religion, sexual orientation, sex, disability, nationality, ethnic origin). We also use anonymous shortlisting for many roles, which means the panel will also not have sight of information such as your: 

  • Name 
  • Address 
  • Name of educational institution and year obtained
  • Reason for leaving/change the role 

This allows the selection panel to focus solely on the evidence you have provided in relation to your knowledge, skills and experience for the role. 

The ‘sensitive data’ provided in your application is only visible to our Human Resources Team. We ask that you do not reference any protected characteristic or share personal information in your criteria-based answers or supporting statement. You can find more information about protected characteristics on our  Equality, Diversity and Inclusion website.

We are continuously working to improve the inclusiveness of our recruitment processes and in most instances our  criteria-based application  process is anonymised.

Evidencing how you meet the role criteria in the application

If you are applying via a criteria-based application, ensure that you give specific examples to support your answers to the questions. We recommend structuring your answers using the following technique to ensure the selection panel have all the information they need to make a shortlisting decision. 

The STARR technique 

Think about the question/criteria/competency/requirement you are evidencing and share an example to demonstrate how you meet it.  

  • Situation - explain the situation in which the action took place 
  • Task - what was the task? 
  • Action - what actions did you take to address the task? What responsibility did you take? What was your reason for action?
  • Result - What happened as a result of your action, were there any measurable outcomes, what did you learn from the experience?
  • Reflection- You may want to highlight what you have learnt and whether you could do something differently next time.  

For example:

  • On the criteria-based application, you are asked to give evidence of your customer service skills.  
  • Think about a situation where you demonstrated your customer service skills, for example: communication, planning and organising and problem solving.  
  • What was the situation? What were you asked to do? Use this to explain the task. 
  • What action did you take to support the customer and how did you go about this? Think about the skills you have used and the actions you took to help the customer and highlight those within your response. 
  • What was the outcome of your action? Was it successful and why? Was the outcome successful because of the action you decided to take?  
  • Did you learn anything which would mean you would have done something different next time? 

CV-based application

For some roles we use a CV-based application. This application type often applies to our research and teaching roles, where a CV and other supporting documents such as a publication list and a supporting statement/cover letter is required.  

When making a CV-based application, make sure you tailor your CV to reflect the role requirements, providing details of how you meet the skills and experience asked for in the role profile. The role profile document is always attached to the bottom of the advert page.  

Key things to include in your CV are: 

  • An opening statement summarising your expertise and experience. You might also want to highlight your interests
  • Key achievements – it is always good to highlight achievements that will demonstrate your experience and/or the skills that match the role for which you are applying. For example: successful projects or process implementation, grants you have led on, seminar or conferences you have led / contributed to
  • Your career history (the last 5-10 years are likely to be the most relevant). Make sure you cover relevant experience
  • Your qualifications (make the highest and most relevant qualifications the most visible) and any other formal training relevant to the role
  • List professional memberships if you hold them
  • For academic (research and teaching roles) include your publication list if you have one

The ‘sensitive data’ provided in your application is only visible to our HR Team and used for monitoring and reporting and, where relevant, to ensure we meet our Disability Confident commitments. We ask that you do not share personal information that references your protected characteristics in your CV, unless it is directly relevant to the skills, knowledge, experience or qualifications required for the role and detailed in the person specification. We are taking this approach so applicants cannot be individually identified from their application information ahead of shortlisting and to ensure our recruitment processes are as inclusive as possible.

Purpose of additional information

Within the additional information tab on the application form you have an option to provide extra information you could not include within your responses to the specific application questions or that might otherwise have included in your CV. For example, your motivation for applying and why you think you are a good fit for the role. You can also choose to use this section to add a cover letter if you wish, although this is not mandatory. Please ensure you do not include your name and personal details in your additional information section and please do not include information which should be detailed under the relevant criteria for a criteria-based application. The selection panel will rely on the information in the criteria-based application section to inform shortlisting decisions 

You may also use the additional information section to explain any gaps in your employment history that you feel may be relevant to include. We recognise that people have varied career patterns and would encourage you to provide any details that you would wish to. For example: you can detail that you took a career break and share your reasons why. Please note, career breaks and any details that you share will not be taken into consideration during the selection process, they are for information only and will not impact the selection decision. 

Disability Confident Scheme

London Metropolitan University is proud to be a Disability Confident Employer. Increasing the diversity of our employee community is extremely important to us and we are committed to the aims of Disability Confident Scheme, and:

  • ensure that our recruitment processes are inclusive and accessible 
  • communicate our vacancies through a range of different channels 
  • offer an interview to candidates with a disability who meet the minimum requirements of the role (as detailed within the role profile) 
  • provide reasonable adjustments  
  • provide support to existing employees who acquire a disability or a long-term health condition 

As part of our commitment to Disability Confident, we ask all candidates (within the Equal Opportunities section of the application form) if they wish to be considered under this scheme should they meet the minimum criteria for the role. By opting-in to this scheme, candidates will be disclosing that they have a disability solely for the purpose of the interview guarantee. We will not assume nor infer that an applicant wishes to disclose or record their disability in any other way. If you require any reasonable adjustments in order to attend the interview or complete any assessments required as part of the selection process, please let us know as soon as possible.  

Writing your application

To learn how to make a good application, follow our guided steps.

  • Read the advert and the role profile carefully to help you understand what the role requires 
  • Consider how your knowledge, skills and experience match the role criteria 
  • When applying with a CV, make sure you tailor your CV to the job requirements 
  • Don’t forget to highlight your transferable skills
  • Think about the STARR technique when answering the criteria questions
  • Prepare some examples to demonstrate how your knowledge, skills and experience will equip you to perform well in the role 
  • Show your motivation for the role and why it interests you 
  • Make sure you are aware of the application closing date and allow yourself plenty of time to do a draft application and revisit it before submission. The closing date is always published on the advert 
  • Review your answers and ensure that you have uploaded any additional information requested before you submit 
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