Request
Dear Sir/Madam,
Under the Freedom of Information Act 2000, I request the following information:
The number of academic appeals and/or complaints for the following academic years:
i) 2015-2016 (To Date)
ii) 2016-2017 (To Date)
iii) 2017-2018 (To date)
The amount of compensation given after academic appeals and/or complaints for the following academic years:
i) 2015-2016 (To Date)
ii) 2016-2017 (To Date)
iii) 2017-2018 (To Date)
If the figures are collated differently then please specify.
Kind Regards,
Response
The number of academic appeals and/or complaints for the following academic years:
i) 2015-2016 (To Date)
636
ii) 2016-2017 (To Date)
736
iii) 2017-2018 (To Date)
679
Please note these figures only relate to appeals. Complaints are not recorded centrally, as they are dealt with by individual Schools and informal complaints are not recorded. To locate this information would exceed the appropriate limit. Therefore, the element of your request relating to complaints is refused under s.12 FOIA.
The amount of compensation given after academic appeals and/or complaints for the following academic years:
i) 2015-2016 (To Date)
nil
ii) 2016-2017 (To Date)
nil
iii) 2017-2018 (To Date)
Chris Ince
University Secretary
London Metropolitan University
166-220 Holloway Road
London
N7 8DB
Email: c.ince@londonmet.ac.uk
If you remain dissatisfied with the handling of your request, you have a right of appeal to the Information Commissioner at:
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Website: www.ico.org.uk
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