Request
Dear Sir/Madam,
I would like to request some information please.
- How many full-time equivalent (FTE) counsellors does your university currently employ?
Note: The number of FTE members of staff can be calculated as such: 40 divided by the sum of hours worked by your counsellors per week.
- How many hours per week are the counsellors available for one-to-one counselling? I would like the sum of all the counsellors please, not individual hours.
A counsellor can be defined as such: “A person trained to give guidance on psychological problems, hired exclusively for this purpose”.
Kind regards,
Response
Dear Mr...,
I write further to your request for information dated 19 April 2019. This request has been handled by the University in accordance with its duties and obligations under the Freedom of Information Act 2000 ("FOIA").
You requested details of:
- How many full-time equivalent (FTE) counsellors does your university currently employ?
Note: The number of FTE members of staff can be calculated as such: 40 divided by the sum of hours worked by your counsellors per week.
- How many hours per week are the counsellors available for one-to-one counselling? I would like the sum of all the counsellors please, not individual hours.
Your request is refused under s.21 FOIA as the information is readily accessible by other means. The information is on the University website - https://student.londonmet.ac.uk/life-at-london-met/wellbeing-at-london-met/counselling-and-personal-development/counselling-service-staff/.
If you are not satisfied with the handling of your request, you may request an internal review. Internal review requests should be submitted within two months of the date of receipt of the response to your original letter by writing to:
Chris Ince
University Secretary
London Metropolitan University
166-220 Holloway Road
London
N7 8DB
Email: c.ince@londonmet.ac.uk
If you remain dissatisfied with the handling of your request, you have a right of appeal to the Information Commissioner at:
The Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 0303 123 1113 or 01625 545745
Website: www.ico.gov.uk
There is no charge for making an appeal.
Kind regards,
Tracy Brathwaite
Information Compliance Officer
University Secretary's Office
London Metropolitan University
166-220 Holloway Road
London N7 8DB
Switchboard: 020 7423 0000