Three students volunteered with Healthwatch Islington to explore local residents’ experiences of healthcare in North London.
Date: 5 April 2019
London Met students Shabiha Rahman, Eunice Ajaelu and Maseray Turay (pictured) recently finished a project for Healthwatch Islington to better understand local resident’s experiences of healthcare services.
The findings, which can be read in full on Healthwatch Islington’s website, showed that most of the participants are satisfied with the level of service they receive from their clinician, but often have trouble with booking appointments, receiving clear and consistent information from their healthcare provider and getting to hospital appointments.
Emma Whitby, Chief Executive of Healthwatch Islington, said: "We loved working with the volunteers from London Met. We really valued their enthusiasm and energy.
"They spoke to lots of local people about their experiences of community health services and listened really closely to what people told them - that’s not necessarily an easy skill! From our point of view, it was great to be able to give them the opportunity put what they’d been learning at university into practice in a real world setting."