Refugee Assessment and Guidance Unit (RAGU)

The Refugee Assessment and Guidance Unit (RAGU) at London Metropolitan University provides specialist careers advice and guidance as well as employability training for all refugee health professionals. This programme is part of the Building Bridges Programme, an NHS-funded partnership. We work with our partners Glowing Results and the Refugee Council.

We support: 

  • doctors and dentists
  • nurses and midwives
  • pharmacists and biomedical scientists 
  • allied health professionals eg physiotherapists and radiologists

We offer the following services:

  • individual appointments with a specialist careers adviser
  • up-to-date information and guidance on routes to professional registration
  • practical employability workshops focused on getting work in the health sector – includes CV writing, networking, job applications, interview skills, NHS familiarisation and cross-cultural communication
  • work placements in the NHS
  • funding for some professional exams and training
  • extensive advocacy with professional bodies

Our careers programme supports clients to move forward into:

  • paid work in the healthcare sector
  • professional training in the healthcare sector
  • professional registration
  • alternative healthcare employment

Contact us

Refugee Assessment and Guidance Unit (RAGU)
London Metropolitan University  
Tower Building,  
Room BE-UB-01 
166 – 220 Holloway Road 
London N7 8DB 
T: +44 (0)20 7133 2110

The impact of our work

Refugee Assessment and Guidance Unit  

The Refugee Assessment and Guidance Unit (RAGU) was set up in 1995 to support refugees and asylum-seekers with higher level education and/or professional qualifications into education and employment. For over two decades RAGU has provided a wide range of services for refugees from all professional backgrounds and also refugee community organisations. This includes work placements and employability programmes, short courses and accredited courses at undergraduate and postgraduate level. Since 2009 RAGU has focused on working with refugee health professionals. Refugee professionals have a wide range of skills and experience. At RAGU we focus on identifying an individual’s strengths and abilities and provide support for refugees to achieve realistic and relevant educational and employment goals.

RAGU services include:

  • individual specialist advice and careers guidance sessions
  • targeted employability training programmes
  • work placements support into employment 

We provide a safe and empowering environment in which refugees can enhance their communication skills, build self-confidence and find clear routes into appropriate education, vocational training or employment.

Diversity Works - Research report on work placements for refugees in NHS (August 2006)

Diversity Works in the NHS was a pilot project led by the Refugee Assessment and Guidance Unit (RAGU) in partnership with Newham Primary Care Trust and the Royal Free Hampstead Trust. The project was funded by the Learning and Skills Council, London Central between June 2003 and December 2004.

The research study conducted by RAGU focuses on the impact of work placements for refugee professionals within the NHS. The research findings provide both useful insights and a practical toolkit for developing work placements for refugees and simultaneously address Diversity issues in the workplace. While the findings of the study are based in the NHS, they are inherently transferable to other public sector employers and to the voluntary sector.

August 2006

Diversity Works Placement Guide

A toolkit for those setting up voluntary work placement Programmes for refugee professionals
Diversity Works Placement Guide - A toolkit for those setting up voluntary work placement programmes for refugee professionals
(November 2007)

Opportunities for refugee health professionals

Part 1: the report
Opportunities for refugee health professionals - the report (part 1)Opportunities for refugee health professionals - the report (part 1)Opportunities for refugee health professionals - the report (part 1)‌(December 2007)

Part 2: illustrated career pathways
Opportunities for refugee health professionals - part 2
(December 2007)

Making changes together

The work of the PRESTO and EASI Advisory Group
Making Changes Together - The work of the PRESTO and EASI Advisory Groups
(November 2007)

Training provision and other support for refugee teachers in the UK: mapping the field

Training Provision and Other Support for Refugee Teachers in the UK: Mapping the Field
(September 2007)

Work placements in local authorities for refugee professionals

Work Placements in Local Authorities for refugee professionals - a report on the Diversity Works programme
(November 2007)

Report on delivering placements in schools for refugees

Report on Delivering Placements in Schools for Refugees
(June 2007)

Family matters:

Intergenerational Conflict in the Somali Community
Family Matters: Intergenerational Conflict in the Somali Community
(December 2007)

Mapping and Analysis of Systems for Assessment and Recognition of Overseas Qualifications and Experience in England (March 2007)

This report is the result of research into the assessment and recognition of international qualifications and experience in the employment and education sectors.The report is commissioned and funded by UfI (advice-resources) and published in March 2007.

Mapping and Analysis of Systems for Assessment and Recognition of Overseas Qualifications and Experience in England

Guide for advisers working with refugees and asylum seekers 
Experience in England

RAGU has produced a new comprehensive guides advisers working with for refugees and asylum seekers on education, training and employment. 
Guide for Advisors of Refugees and Asylum Seekers

Guide for refugees and asylum seekers

RAGU has produced new comprehensive guides for refugees and asylum seekers on education, training and employment. The guide is for refugees and asylum seekers living in England and Wales. The guide has been translated into nine refugee community languages - Arabic, Farsi, French, Kurdish Sorani, Pashto, Somali, Turkish, Tigrinian and Urdu updated as of, September 2008:

These guides were produced in conjunction with advice-resources, which provides a range of resources for people working in information, advice and guidance services in the UK.

Higher Education for Refugees and Asylum Seekers Network conference report: Initiative in higher education for refugees and asylum seekers

Higher Education for Refugees and Asylum Seekers Network (HERAN) is a network of universities in the UK established to disseminate information and to share experience and examples of good practice and to lobby on issues concerning refugees and HE.

This is a report of the first HERAN Conference held on Wednesday 11 May 2005 at London Metropolitan University, Initiatives in higher education for refugees and asylum seekers: HERAN Conference Report.

Partners in education

Schools and refugee communities in Islington (May 2003)

This report presents the results of qualitative research into the needs of refugee children in schools in Islington. The Ethnic Minority Achievement Service (EMAS) of CEA at Islington commissioned the research from the Refugee Assessment and Guidance Unit (RAGU) of London Metropolitan University (London Met): Partners in Education - Schools and Refugee Communities in Islington.

  • NHS-funded research: a 12-minute video where refugee health professionals talk about their experiences.

Meet the team