Advice for students and staff

If you have symptoms (a high temperature, a new, continuous cough or a loss or change to your sense of smell or taste)

  • self-isolate at your current address as soon as the symptoms start;
  • inform your course leader or line manager;
  • let us know by emailing our Covid reporting email address: covidreport@londonmet.ac.uk;
  • order a test from the NHS Test and Trace scheme in line with UK Government guidance;
  • Student Services will be in touch to make sure you have the advice, guidance and support you need.

If you have been contacted by NHS Test and Trace and need to self-isolate, or need to self-isolate for other reasons

  • self-isolate at your current address in line with NHS guidance;
  • inform your course leader or line manager;
  • let us know by emailing our Covid reporting email address: covidreport@londonmet.ac.uk;
  • Student Services will be in touch to make sure you have the advice, guidance and support you need.

If you have tested positive for Covid-19

  • self-isolate at your current address in line with NHS guidance;
  • confirm the result with your course leader;
  • let us know by emailing our Covid reporting email address: covidreport@londonmet.ac.uk;
  • the NHS Test and Trace team will contact you to find out who you have been in contact with;
  • Student Services will be in touch to make sure you have the advice, guidance and support you need;
  • complete 10 days of self-isolation.

How will I know if I need to self-isolate?

When a person who has symptoms receives a positive test for COVID-19, the NHS Test and Trace service will ask them to share information about their close contacts just before and after they developed symptoms.

Any non-household contacts who need to self-isolate will be contacted by NHS Test and Trace. They will receive a formal notification (either a phone call, letter, email or text message) setting out what to do.

The period of self-isolation will be for 10 days from the point of most recent contact with the person who has tested positive for coronavirus.

I’ve been on campus/in close contact with another student or colleague who has symptoms or a positive test. What should I do?

You don't need to self-isolate while the person with symptoms waits for their test results, unless you feel unwell yourself. However, if you are concerned that you were in close contact but have not been contacted by NHS Test and Trace you can contact the London Met's Covid Response Team via covidreport@londonmet.ac.uk to find out more.

What does it mean to self-isolate?

  • do not leave your home for any reason – if you need food or medicine, order it online or by phone, or ask friends and family to drop it off at your home;
  • do not attend work. You will need to contact your line manager/ supervisor and tell them that you have been told to self-isolate;
  • do not have visitors in your home, including friends and family – except for essential care;
  • try to avoid contact with anyone you live with as much as possible;
  • if you live with someone at higher risk from coronavirus, try to arrange for them to stay with friends or family for 14 days;
  • people you live with do not need to self-isolate unless a person in that household has had symptoms, but they must take extra care to follow the guidance on social distancing and handwashing and avoid contact with you at home.

Staff guide to reporting and managing potential cases (log in required).