Frequently asked questions

When does my course start?

In almost all cases teaching begins immediately after the welcome week, in the week commencing Monday 6 February 2017, although some courses complete their enrolment and start teaching earlier, in which case you will be separately notified. Your online welcome programme gives details of the dates, times and venues for the introductory meeting(s) that you must attend. The name of the course you are joining is set out in your email of admission. If you are unable to access your online welcome schedule, please email

When will I get my timetable?

Undergraduate students will also be able to view their timetables for classes via their Evision accounts; this facility is available during December at – normally 48 hours after the completion of pre-registration.

Timetables for postgraduate students will be issued during the welcome week at your course introductory meetings.

When will I get an ID card?

Before your course starts, we will ask you to upload a photo which we will use to create your ID card - please see the section on pre-registration for details of how to do this.

You will receive your ID card when you enrol.

Please keep your ID card with you at all times while at the University.

Where is my Student Hub?

Holloway: Room TM1-89 – Tower Building

This office is the hub for all students based in the School of Computing and Digital Media, School of Human Sciences, School of Social Professions and School of Social Sciences.

Aldgate: Room CMGN-24 – Calcutta House

This office is the hub for students based in the Sir John Cass School of Art, Architecture and Design (The Cass).

Moorgate: Room MG3-03 (third floor) – Moorgate building

This office is the hub for students based in the Guildhall School of Business and Law.

Opening hours and further information  >

How do I pay my fees?

How do I get my computer password?

Your password is already provided on your email of admission. If this does not work for some reason, please email and a member of the team will get back to you.

What are the term dates and when are the holidays?

Welcome week: 30 January to 3 February 2017

Teaching: 6 February to 7 April 2017, then 24 April to 4 August 2017

Holidays: 10 to 21 April 2017

Full list of term dates  >

What if I haven't had a response to my application for student funding?

If you have applied for funding and have not heard anything it is worth checking with the Student Loans Company. If you do not have a final outcome by the beginning of January, please come to see us as early as possible, bringing evidence that you have applied, and we can help you from there. You can talk to us at the funding desk during welcome week (30 January to 3 February). You should ensure that you have sufficient funds to cover you for the first few weeks of term. Specialist staff are available on a drop-in basis at our enrolment zone in the Graduate Centre in Holloway.

Can I change my course?

If you have any questions regarding your course or mode of attendance, please get in touch as soon as possible. Home and EU students should call our Admissions Office on +44 (0)20 7133 4200 and international students should email If you change your mode of attendance (from full-time to part-time or vice versa) then you should be aware that this may affect any loans or other funding you receive. You are advised to seek advice from the Funding Zone.

Can I join the National Union of Students (NUS)?

Yes. All undergraduate and postgraduate, full-time and part-time students can join the NUS. To find out more about the NUS Extra card, for discounts at a selection of retail outlets, visit:  >

Can I get student discount on public transport?

If you're a full-time student and live at a London address during term time, you may be eligible for an 18+ Student Oyster photocard. This will give you 30 per cent off the price of adult-rate Travelcards and Bus & Tram Pass season tickets. To check whether you're eligible and to apply, visit the Transport for London website.

Can I bring my car and is there parking available?

Because of our central location, there is no student parking available (apart from disabled parking), and so car parking is very difficult. Students are strongly advised to use public transport.

London Met online

London Met is a big place with thousands of students and staff spread across three campuses in Holloway, Moorgate and Aldgate. With so many of us, you might be asking yourself what is the best way of keeping in touch with each other, and up-to-date with all the University news? Well, there are loads of ways...

London Met website

It goes without saying as you're reading this on the London Met website, but do visit the rest of the site regularly - it will provide you with information on everything you possibly need to know about the University.

Student Zone

This intranet site is used by the University's staff and students. It offers quick links to useful pages and houses a staff and department telephone directory.

London Met news

As a student you will receive regular emails from your vice chancellor, Professor John Raftery, about developments at London Met. You will also be emailed the University's student newsletter.

Top tips to get you set for London Met

Get to know people

As well as meeting students from your course, you can also make new friends by joining one of the many student societies at London Met. These societies cater for a number of interests: from sports and politics to music and art. Try to go to as many events as you can at the beginning; it will give you an opportunity to get to know people and to get yourself known.

Organisation is key

Being a student often means juggling your modules, your job, your family life and, of course, your social life! With all these factors competing for your time, it's best to take some time out and make a plan to avoid stressing out at a later date.

Prepare yourself

Set some time aside to read through the information you will be given about your course. Make sure that you read the handbooks carefully and that you fully understand what is expected of you. Make useful notes in class to help you when you have to write coursework or revise for exams.

Attendance and academic engagement

Commitment to your studies is key to your success as a student at London Met. You should attend all classes and attempt all assessments; good attendance will ensure you are always on top of the subject matter. Attendance at classes is recorded and reviewed on a regular basis. If your attendance over your whole programme is not satisfactory, you risk having your enrolment with the University stopped. Whilst some absences might be unavoidable, you should always let your module leader know in advance and you must catch up on what you have missed.


You might have to make your money stretch during your studies, so try not to spend all of your student loan during freshers' fortnight! If you need, we can help you find a job, or advise you on how to manage your money more effectively. Discounts for students are available from many places, including Transport for London (TfL) and the National Union of Students (NUS).

Ask for support

If you aren't sure about something, please do ask us. We are all here to make sure you have a quality experience and that you have all the information, support and guidance you need to help you succeed in your studies.

Welcome videos

  • Welcome from the Vice-Chancellor

    Professor John Raftery welcomes you to London Metropolitan University.

  • Advice, Information and Funding Service (AIFS)

    Found out where to get help to organise your finances whilst studying at London Metropolitan University.

  • Applying for funding

    Find out how and when you should apply for student finance to get your money for the start of your course. Watch Student Finance England's film and find out what you need to do.

  • Disabilities and Dyslexia Service

    In this video, you'll find details of our Disabilities and Dyslexia Service, get introduced to our specialist team of advisers and find out about the bespoke support packages available.