Staff FAQ
- This is a generic error message produced by WebLearn and could be related to a number of things. Before using the WebLearn Error Reporting form to report this please try clearing the history of your browser, its cache and cookies. If possible try accessing WebLearn with a different Supported Browser.
- When using the WebLearn Error Reporting form for this issue please state which file you were trying to access and in which module.
If you see this message please contact the ICT Helpdesk. A system administrator will be able to clear the disk space.
Go to Users and Groups > Users > Select ‘Not Blank’ from the second dropdown menu > select ‘Go’.
All students on the module will also be displayed in the grade centre.
- To remove your access to a WebLearn module log a call with the ICT Service Desk stating which module you no longer require access to or contact another user who has access to that module and ask them to unenroll you via the users/groups tool.
- Click on the settings icon located on the left hand corner of the modules widget. Note this will appear when the mouse hovers over the widget.
- Use the drag-and-drop function to reorder Module Menu links.
- Alternatively, use the Keyboard Accessible Reordering tool to reorder the links.
- The Users and Groups tool displays all the users that have access to that WebLearn module. The Users and Groups tool is found on the Control panel.
- In the Control Panel, select Users and Groups – Users
- Select 'Enrol User'
- Then select 'Find Users to Enrol'
- Select Browse
- Enter your search, then click Go
- When you find the User you want, select them by clicking the check box on the left, then Submit.
Once you click Submit, you’ll be able to choose the role you wish to give them.
The user will now be enrolled.
For the full guide see
Help Guides
You may have minimised your ‘My Modules’ widget. To view all modules you are enrolled on click on ‘My Places’. This can be found in the top right hand corner of the screen next to your name.
To see how to expand the widget, please see the help guides.
' ' is what Blackboard Learn automatically creates as a title for an Item that was previously a header or footer in a u-Link section. When the course was migrated over to the new system it moved the headers and footers by creating an Item and naming it , because Blackboard Learn does not have an equivalent header or footer.
There are 3 options for amending this title:
- Delete the header or footer,
- Rename the title something suitable such as 'Welcome' or 'Introduction'
- Make the colour of the title font white, to hide it completely
To make the font white, click on the Options Menu for the item title (the button located to the right of the title). Within the edit page that appears, change the colour of Name, by clicking on the colour picker, selecting a colour and clicking Apply.
In the Control Panel, under Course Tools, there is a Groups Viewer link. Clicking on this loads a page that shows a list of all students and the group/s they are allocated to. At the bottom of this page are buttons to either Print the list or Download a .csv file, which can be opened in Microsoft Excel.
Group Assignments allow one member of the group to submit an assignment attempt, which will appear as the attempt for all group members. When the assignment attempt is graded, the grade will go to all group members. This mark will be added to group members' grade cell in the Full Grade Centre.
Individual group members' grades can be changed by Manually Overriding a grade. To do this go to the Grade Centre, and use the Options Menu in the users grade cell column for the group assignment, and selecting View Grade Details. On the page that appears, find the Manually Override tab to enter an Override Grade in to the dialog box.
Individual group members' grades can also be exempted by using the Exept Grade option. To do this go to the Grade Centre, and use the Options Menu in the users grade cell column for the group assignment, and selecting Exept Grade. To clear (undo) an exempted grade, use the same Options Menu in the users grade cell column for the group assignment, and selecting Clear Exeption.
Group supervisors are enrolled into groups in the same way you would manually enrol students.
- Go to Control Panel, Users and Groups, Groups.
- Click on the Option Menu next to the group title, and select Edit.
- Add supervisors via section 4. Membership, by selecting staff names and using the arrows in between the two boxes to move them in / out.
