Quality of Provision

Vicky Mummery and Dr Simon Jones

The Quality of Provision workstream is led by Dr Simon Jones, Dean of London Met's Guildhall School of Business and Law, and Vicky Mummery, Head of Student Experience and Academic Outcomes - School of Social Professions.

The purpose of Quality of Provision is to look at whether the individual initiatives of London Met's Programme for Improved Student Outcomes (PISO) are achieving targets. These targets are measured by external metrics that are captured within the Teaching Excellence Framework (TEF) such as the National Student Survey (NSS).

This workstream aims to assure the quality and development of provision and improvement of student outcomes, identifying best practice examples in elements of teaching initiatives that can be applied in other areas. The workstream also aims to launch a University-wide peer observation scheme, as well as staff training to enhance the student experience.

Quality of Provision evaluates all of the PISO initiatives which include management observation of teaching, peer review of teaching and student-led module feedback (SLMF) in order to ensure their impact and effectiveness. The team are also undertaking a virtual learning environment (VLE) review, focusing on the ways in which students and academic staff use the system in order to enhance the quality of online provision.

Quality of Provision objectives

Key objectives for the Quality of Provision workstream are:

  • establishing benchmarks for the compliance of each PISO initiative
  • analysing any issues arising from each initiative
  • establishing good practice and benchmark understanding
  • understanding the currency of each initiative in the managing of university awards
  • identifying the impact of each PISO initiative's contribution to student outcomes