Acting Chief Operating Officer

Pam Nelson

Pam Nelson.

Pam Nelson is an extremely experienced leadership professional with a background in finance and policy, whose career has included work for the Higher Education Funding Council for England (HEFCE).

Pam has worked at London Met since its creation in 2002, during which time she has managed a diverse range of University departments, from Information and Technology Services to Estates. More recently, she has served as the University’s Finance Director, before stepping up to serve as Chief Operating Officer (Acting) in 2016.

Her first job in Higher Education was in her student days, when she studied Social Psychology and Maths BA at the University of Sussex.

“I worked for Sussex’s Student Union as Bars and Entertainment Manager,” she recalls. “We used to have some pretty good bands playing. Unfortunately, I missed out on The Who famously falling through the stage. It was a few years before my time.”

Since then, Pam has gone on to forge an impressive career in finance and policy, qualifying as a Chartered Accountant before spending 25 years with PWC working across audit, corporate finance and business advisory and consultation roles.

In 1992, Pam project managed the transfer of 165 FE colleges from public control to independence, an experience that developed her interest in the education and charitable sectors. Pam went on to write HEFCE guidance on effective financial management.

“It was during this time that I really became interested in working in education and the public sector,” she said. “I wanted to work in an area which has a tangible and positive impact on people’s lives.”

Following a secondment to the University of North London – a predecessor institution to London Met - Pam was appointed finance director, and for a period had responsibility for estates, planning and IT.

As Chief Operating Officer, Pam once again has responsibility for Estates, and will oversee a transition to a much more planning-focused, proactive approach to finance.

A key priority for Pam is, of course, the success of the One Campus, One Community project – London Met’s visionary transformation plan.

“There is tremendous opportunity for us in the One Campus, One Community initiative, but it is important that we all own this project,” she said. “Everyone needs to get involved. If staff want to help design our future, then they have a great opportunity to do that and create a promising future at London Met.”