Dr Jo Cartwright


Dr Jo Cartwright  

Dr Jo Cartwright was awarded her PhD in Business and Management from the University of Manchester in 2014. This research explored the role of the customer on Human Resource Management (HRM) in the retail industry, including how the performance of emotional labour is managed as part of a firm’s competitive strategy. Jo also has a master's degree in HRM and Industrial Relations from the Manchester Business School, as well as a BSc (hons) Management. Since completing her PhD, she has worked on a number of research projects on behalf of both national and international agencies, such as the Equality and Human Rights Commission and the European Foundation.



Jo is course leader for the Human Resource Management MA and the Human Resource Management PG Dip at London Met, but teaches across both undergraduate and postgraduate HRM programmes. She would be interested in supervising future PhD students on issues related to strategic HRM, women’s employment and (in)equality in the workplace, as well as the employment experience in low-skilled/low-wage jobs.

Dr Jo Cartwright
Course Leader for Human Resource Management MA and PG Dip
E: j.cartwright@londonmet.ac.uk