Frequently Asked Questions

About the courses

What short courses do you offer?
Where do the short courses take place?
Is it possible for me to visit the university?
Do I need a portfolio or to be interviewed to attend a short course?
How much do the courses cost?
How many places are there on each short course?
Is there a minimum age to attend your short courses?
English isn’t my first language – can I still attend a short course?
Can I use the facilities outside of course hours?
Can I store my work at the university after my course has finished?

Booking procedures

How do I book a place on a short course?
Do you offer a discount on courses?
I am eligible for the 20% discount – how do I book a place.
Can I reserve a space on a course without paying?
Can I pay by instalments?
When do I need to book a short course?
What information will I be sent once I have booked a place?
What happens if I need to cancel my place?
What happens if you cancel the course?
What happens if I miss a session?
Where can I find funding for a short course?
I am a non-EEA national, can I attend a course?

Other information

How will I have access to the building during the course?
Do I need to bring anything?
Is there local accommodation for my short course?
Are there facilities for people with disabilities?
I’d like to leave feedback after the course is finished – how can I do that?
How do I keep informed of future courses and start dates?
Do you run bespoke training for companies?
I am interested in studying on one of your undergraduate or postgraduate courses – where can I find further information?


What short courses do you offer?

Here at The Cass we offer a range of Art, Architecture, Design and Software short courses. Full details can be found on the above named tabs.

Where do the short courses take place?

Our short courses take place in one of three buildings in East London: Central House and Calcutta House.

Is it possible for me to visit the university?

Our open evenings allow prospective students the opportunity to see where courses take place, ask any questions they may have about the course and to see the facilities.

Details of our open evenings will be on our website when the next date has been confirmed. If we have not set the next open evening, please contact us as we may be able to arrange a time for you to meet the tutor.

Do I need a portfolio or to be interviewed to attend a short course?

No, you don’t need to be interviewed or to show a portfolio to attend a short course. The course description will describe who the course is aimed at. Some will be for professionals, some for beginners and some will be open to a mix of abilities. By reading the different course descriptions you can deduce whether the course is suitable for you but please contact us if you have any further questions.

How much do the courses cost?

The cost of our short courses differs and depends on the course length, skill level and costs of materials. Full details of fees can be found on each course page.

How many places are there on each short course?

Maximum course size differs however the average course size is 10. Some practical courses have a maximum of 15 places whereas lecture based courses can have up to 25 places.

Is there a minimum age to attend your short courses?

Yes, our courses are only available to those over 18 years old. There is no upper age limit and we have students of all ages.

English isn’t my first language – can I still attend a short course?

All classes are taught in English and, although we don’t ask for any English qualifications, students must have a good grasp of written and spoken English to undertake the course. Please contact us if you’re unsure.

Can I use the facilities outside of course hours?

Short course students are unable to access our facilities outside of class hours as the University is in constant use by undergraduate and postgraduate students. Short course students are able to access the library on the day of their course but are unable to borrow items or use the computers or photocopying facilities.

Can I store my work at the university after my course has finished?

Due to a shortage of space we cannot store any work once the course has finished.

How do I book a place on a short course?

For most courses, the easiest way to book is online via our eShop. Details can be found on the course page under the How to Apply section. Once you have booked a place, you will be emailed a receipt which is your proof of booking. If you have paid online but not received your receipt, please contact us.

If you would like to pay by another route, such as by cheque or if your company would like to be invoiced, please contact us.

Do you offer a discount on courses?

We offer a limited number of discounted places, on a first come first served basis. The discount is 20% and is available to be requested within the same academic year on all short and professional development courses unless stated otherwise.

The discount is for who: 

  • are registered as unemployed and in receipt of Jobseeker’s Allowance or ESA
  • have a DSS state retirement pension as their sole or main income
  • who are registered as disabled and in receipt of DLA or PIP
  • are currently enrolled full-time and part-time UK students on credit bearing courses
  • are Cass students on year-long day courses or London Met alumni members
  • are London Met staff

I am eligible for the 20% discount – how do I book a place?

Please email us with your proof of eligibility to the discount and we will send you the link to pay.

Can I reserve a space on a course without paying?

No, we’re afraid that’s not possible. Aside from our 35 week Upholstery courses, all other short course places are only be booked when full payment has been made. If your business is paying for your course place, we must receive a booking form and Purchase Order Number before booking you onto the course. Please contact us for a booking form.

Can I pay by instalments?

No, payment must be made in one go, unless you are booking onto our 35 week Upholstery courses.

When do I need to book a short course?

Course places can book up quickly so we recommend booking as soon as possible to avoid disappointment. However, where there are course places, we can take bookings up until the day before a course starts.

What information will I be sent once I have booked a place?

Once you have received your booking receipt, you will then be contacted one week before the start of the course with details of what to bring, where to go and how to get to us. 

If we’re unable to run the course, we will notify you up to one week before the start of the course asking whether you’d like to transfer onto the next course or to have your course fees refunded.

What happens if I need to cancel my place?

If you’d like to cancel your place on a course your request should be made in writing (via letter or email). If your written request is received more than three weeks prior to the course start date, you will be entitled to a full refund, minus a £30 administration fee or to transfer to another course.

If your written request is received within three weeks of the course start date, we are not able to offer you a refund. Our full terms and conditions can be found here.

Our 30 week Modern and Traditional Upholstery cut off dates differ. Please contact us for details of the current Upholstery booking deadline.

What happens if you cancel the course?

We have minimum attendance levels so sometimes have to cancel courses if too few bookings are received. If that’s the case, we will email students at least one week before the start of the course with the choice to a full refund or a transfer onto the next course.

What happens if I miss a session?

We really want you to get the most out of our courses but we understand that sometimes circumstances mean you have to miss a lesson. In the event, please contact us as soon as possible to let us know and we will pass the message on to your tutor. Please be aware that it won't be possible for you to make up the time or receive a refund, however the tutor will do their best to help you catch up, depending on the amount of time missed.

Where can I find funding for a short course?

Funding is limited for those wanting to book onto short courses however you may be interested in investigating the Government’s Professional and Career Development Loan.

I am a non-EEA national, can I attend a course?

We're afraid that our Short Courses are not suitable for non-EEA nationals who do not have existing immigration permission which allows study as the courses do not meet University requirements for sponsorship under the Tier 4 or Student Visitor routes.

How will I have access to the building during the course?

You will be given a Short Course Pass at the beginning of the course. This will enable you to access the building for each session. The pass will have details of the course you are attending therefore you will be unable to access the course at other times. Please ensure you bring your pass to each session and return it to reception at the end of your course.

Do I need to bring anything?

Each course page has an estimate of extra costs which may be incurred during the course. We also detail anything to bring to the first session in our joining instructions which are emailed to students at least one week before the start of the course.

Is there local accommodation for my short course?

We don’t offer University accommodation at The Cass however there are a number of hotels and B&Bs in the local area, as well as in the centre of London. There is a useful website with information about accommodation near The Cass.

Are there facilities for people with disabilities?

We will make reasonable adjustments for delegates with specific requirements. If you have any special requirements, please contact us at thecass.shortcourses@londonmet.ac.uk before booking a place.

I’d like to leave feedback after the course is finished – how can I do that?

Great, we’re always happy to receive student feedback! Students are emailed a link to provide their feedback once they have finished the course. If students have any comments or concerns during the course, they can email these to us.

How do I keep informed of future courses and start dates?

The best thing to do is to join our mailing list. We will then email you when new course dates are online and booking opens.

Do you run bespoke training for companies?

Yes, we can design and run short courses for individual staff members or groups. Please contact Maeva Khachfem.khachfe@londonmet.ac.uk to discuss how we can help you.

I am interested in studying on one of your undergraduate or postgraduate courses – where can I find further information?

Full details of our degree courses can be found online. For enquiries, please contact our course enquiries team.