Quality Assurance Agency (QAA)

Quality Assurance Agency (including audits)

Universities in the United Kingdom are independent, self-governing institutions that are responsible for the academic quality and standards of the awards that they offer. The Quality Assurance Agency (QAA) is the body who, on behalf of the Higher Education Funding Council for England (HEFCE), checks whether institutions are meeting their responsibilities for Quality Higher Education.

The new review methodology, Higher Education Review, was introduced in 2013 and the University will be reviewed under this methodology in 2016/17. 

For further information on the Higher Education Review (HER) process please see the HER Handbook.

London Metropolitan University has achieved broad confidence – the highest judgment available to the QAA – in its previous two institutional audits in 2005 and 2010, and in its collaborative provision audit in 2006. Information about latest and previous audits can be found below. 

QAA Institutional Audit 2010

QAA Collaborative Audit 2006

QAA Institutional Audit 2005


Quality Assurance Agency (QAA) 
i  QAA UK Quality Code
The QAA UK Quality Code provides guidance on the assurance of academic quality and standards in higher education.

ii  QAA frameworks for Higher Education qualifications
The frameworks for higher education qualifications describe the achievement represented by Higher Education qualifications. They apply to degrees, diplomas, certificates and other academic awards granted by a Higher Education provider with degree awarding powers. You can find more information on frameworks for higher education on the QAA website.

iii Master's degree characteristics
This is a practical guide for use when designing, delivering or reviewing postgraduate provision, and when describing programmes in information intended for prospective students and others. Find out more information on the master's degree characteristics statement.

iv Subject benchmark statements
Subject benchmark statements set out expectations about standards of degrees in a range of subject areas. They describe what gives a discipline its coherence and identity, and define what can be expected of a graduate in terms of the abilities and skills needed to develop understanding or competence in the subject. For information view the Subject Benchmark Statements.
v Programme/course specifications
A programme specification is a concise description of the intended learning outcomes from a Higher Education programme, and how these outcomes can be achieved and demonstrated.

Quality Assurance Agency (QAA)

Welcome to the Quality Enhancement Unit (QEU)

Welcome to the Quality Enhancement Unit (QEU)

The Academic Quality at London Metropolitan University.

Quality Assurance at the University

The Quality Assurance Agency’s Academic Infrastructure acts as a tool to enable institutions to create their own internal policies.

Quality Enhancement Unit Team

The QEU Team develops and supports the quality assurance and enhancement processes of the University and collaborative partners, both in the UK and overseas.

Quality Manual

The Quality Manual has forms associated with the processes linked through the relevant sections, can also be viewed through the 'Templates, Forms, and Guidance' page.

Quality Enhancement Strategy

The Strategy sets out key aims, objectives and performance indicators associated with quality enhancement, along with an action plan for 2010-13.

Monitoring and Evaluation 'One-Stop-Shop'

Monitoring and Evaluation 'One-Stop-Shop'

The annual monitoring and evaluation data produced by the Office of Institutional Effectiveness (OIE) and to External Examiner reports held by the Academic Registry.

Partners (Quality Assurance)

Quality Assurance Agency’s Academic Infrastructure acts as a tool to enable institutions to create their own internal policies.

Professional and statutory regulatory bodies (PSRB)

The University recognises that PSRB accreditation is an important dimension of academic standards, providing additional external references adding value in terms of employability.

External Scrutiny (QAA, MSCHE, EUA)

The Quality Enhancement Unit acts as the lead area within the University when undergoing external audit by the Quality Assurance Agency (QAA UK) and other accreditation agencies.

Quality Calendar 2014

Quality Calendar of Business

The Quality Calendar of Business below contains Key events, process deadlines and key dates in the cycle of quality assurance processes for the current academic year.

Partnership Operation Manual (POM)

The Partnership Operational Manual (POM) takes the reader through the key stages of the procedures for the management of Partnership Operations.