Partnerships Operational Manual

The Partnerships Operational Manual (POM) supplements the Quality Manual and takes the reader through key stages of the quality management procedures for the life cycle of setting up partnership, the approval, delivery and monitoring of courses and the conferment of awards.

Each chapter addresses a core activity and contains within it explanatory text, contextual information and, as appropriate, the forms necessary to complete the procedures. Specific guidance is given for the University staff, the partner staff and the standards on the collaborative courses.

Some of the key activities include:

  • establishing a partnership
  • memoranda
  • Financial arrangements
  • access to University resources
  • course management
  • complaints
  • awards
  • termination

Download the Partnerships Operational Manual (POM).

Major review and updating takes place usually over the summer for the start of a new academic session, however updating and insertion of new versions of individual text/forms may occur during the year as the need arises. Where such updating takes place, key users (eg school representatives and heads of department) will be advised of the introduction of new/updated versions.


Partnerships Operational Manual

Welcome to the Quality Enhancement Unit (QEU)

Welcome to the Quality Enhancement Unit (QEU)

The Academic Quality at London Metropolitan University.

Quality Assurance at the University

The Quality Assurance Agency’s Academic Infrastructure acts as a tool to enable institutions to create their own internal policies.

Quality Enhancement Unit Team

The QEU Team develops and supports the quality assurance and enhancement processes of the University and collaborative partners, both in the UK and overseas.

Quality Assurance Agency (Including Audits)

Our Quality Assurance procedures therefore aim to ensure that the quality of the learning experience of our students is our highest priority.

Quality Manual

The Quality Manual has forms associated with the processes linked through the relevant sections, can also be viewed through the 'Templates, Forms, and Guidance' page.

Partners (Quality Assurance)

Quality Assurance Agency’s Academic Infrastructure acts as a tool to enable institutions to create their own internal policies.

Quality Enhancement Strategy

The Strategy sets out key aims, objectives and performance indicators associated with quality enhancement, along with an action plan for 2010-13.

Monitoring and Evaluation 'One-Stop-Shop'

Monitoring and Evaluation 'One-Stop-Shop'

The annual monitoring and evaluation data produced by the Office of Institutional Effectiveness (OIE) and to External Examiner reports held by the Academic Registry.

Professional & statutory Regulatory Bodies (PSRB)

The University recognises that PSRB accreditation is an important dimension of academic standards, providing additional external references adding value in terms of employability.

Templates & Guidance

The Templates, Forms & Guidance is the collection of proformas, flow charts, hyperlinks and other relevant information, gathered in one place for ease of access.

External Scrutiny (QAA, MSCHE, EUA)

The Quality Enhancement Unit acts as the lead area within the University when undergoing external audit by the Quality Assurance Agency (QAA UK) and other accreditation agencies.

Quality Calendar 2015/16

Quality Calendar of Business

The Quality Calendar of Business below contains Key events, process deadlines and key dates in the cycle of quality assurance processes for the current academic year.